Mr Ghansham, who said he was travelled in business class, denied that he was disruptive and claimed that the episode started when he asked a flight attendant to help him put his bags in the overhead luggage compartment as he had recently undergone surgery.
“He was like ‘I don’t do that, I don’t get paid for that,’" alleged Mr Ghansham, who added that another employee apologised and did help him.
The flight attendant who had allegedly refused to assist Mr Ghansham asked the passenger, around an hour into the flight, if he wanted anything to drink, to which Mr Ghansham said he replied: “No thank you, waiter.”
In the video, Mr Ghansham claimed the flight attendant told him he wasn’t a waiter but “had the power to turn the plane [around]” – to which Mr Ghansham said he replied: “You must be God, so you do it.”
Soon after, the pilot announced over the loudspeaker that the plane was returning to New York. According to reports, Mr Ghansham was met by a police officer when the aircraft landed and was interviewed by an agent from the Transportation Security Administration (TSA).
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