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Mer trøbbel for Phuket Air
Plutselig var SAS flyet jeg skal med i morgen smekkfullt og litt til .. Ikke rart når det var booket 39 pax som skulle ha vært med Phuket Air til AMS ..
De ble jo "jaget" fra London for kort tid siden, og her kan man lese mer om de siste ulykksalige hendelser for Phuket Air
http://www.phuketgazette.net/news/index.asp?id=4262
Tuesday, May 3, 2005
Phuket Air in trouble again
THAILAND: Phuket Air expects to resume its Bangkok-Amsterdam service within days, following a ban of the service by the Dutch civil aviation authorities after it was discovered that an aircraft serving the route had a faulty emergency lighting system and a Phuket Air pilot was found not to have a necessary medical certificate.
Sribenja Semmeesook, Communication Consultant of Aziam Burson-Marsteller, the public relations agency for Phuket Air, told the Gazette this evening that Phuket Air board members met today with the Thai Department of Aviation to try to resolve the problems and resume service as quickly as possible.
“The reason they suspended the [Bangkok-Amsterdam] service is still not clear, whether it was because of the emergency lighting or because the pilot did not have the required medical certificate, or both,” K. Sribenja said.
“There was no need to order the suspension because of the problem with the emergency lighting. It was not a major problem. Only one of the emergency lights [in a series] was not working, and we have fixed that already.
“Regarding our Filipino pilot, I think it was a misunderstanding between him and the Dutch civil aviation authorities. We are clarifying this with the Dutch [authorities] now,” she said.
K. Sribenja explained that the problem seemed to be that the pilot had a current medical certificate from the Philippines but that the Dutch civil aviation authorities did not accept it as comprehensive enough.
“We are clearing this now, but we need a few days because we have to [conduct a conversation] between three countries: the Netherlands, the Philippines and Thailand,” she said.
“I think we will receive permission to [resume the service] soon,” she added. “I think we will be able to clear everything tomorrow on what is required and what has been misunderstood.”
During the suspension, Phuket Air passengers with tickets for the Bangkok-Amsterdam service are being transfered to Thai Airways International and Singapore Airlines flights.
og et lite tilsvar fra selskapet i dag..
Thursday, May 5, 2005
Phuket Air apologizes for latest problem
BANGKOK: Troubled no-frills airline Phuket Air yesterday apologized to passengers delayed by the recent decision by the Netherlands Department of Civil Aviation (NDCA) to bar the airline from landing at Amsterdam.
The NDCA banned the airline after discovering that an emergency floor light on an aircraft that landed at Amsterdam’s Schiphol Airport was inoperative and discovering that the medical certificate of one of the pilots had expired.
In the statement, Capt Chawanit Chiamcharoenvut, Executive Vice President of Phuket Air, said, “Phuket Air apologizes for any inconvenience caused to passengers. We are now actively working to transfer passengers to other airlines that serve Amsterdam. We will also provide refunds to those who cancel their Phuket Air flight.
“We have arranged for food and accommodations for the remaining passengers who are waiting for the next available flights.”
Commenting on the NDCA’s reasons for the ban, Capt Chawanit commented, “[The lights] became inoperative during the flight. They could have been easily fixed in Amsterdam before the aircraft departed for Bangkok.”
As to the pilot’s medical certificate, Capt Chawanit stated that although international commercial pilots’ regulations specify a 12-month medical certificate for pilots – which the unnamed Filipino pilot had from the Philippines Civil Aviation Authority – NDCA regulations insist on six-month certificates.
“Therefore,” said Capt Chawanit, “the NDCA did not consider the pilot’s medical certificate to be valid.
“Phuket Air is now working with the Thai DCA, the Philippines Civil Aviation Authority and NDCA to confirm the validity of the pilots medical certificate and rectify the situation as soon as possible.
“We will advise all concerned parties once this process is concluded.”
A brief statement on the website of Amsterdam Airport Schiphol (www.schiphol.nl) reads: “There will be no Phuket Air flights to and from Schiphol until further notice. For more information, please contact your tour operator or call Phuket Air.”
Plutselig var SAS flyet jeg skal med i morgen smekkfullt og litt til .. Ikke rart når det var booket 39 pax som skulle ha vært med Phuket Air til AMS ..
De ble jo "jaget" fra London for kort tid siden, og her kan man lese mer om de siste ulykksalige hendelser for Phuket Air
http://www.phuketgazette.net/news/index.asp?id=4262
Tuesday, May 3, 2005
Phuket Air in trouble again
THAILAND: Phuket Air expects to resume its Bangkok-Amsterdam service within days, following a ban of the service by the Dutch civil aviation authorities after it was discovered that an aircraft serving the route had a faulty emergency lighting system and a Phuket Air pilot was found not to have a necessary medical certificate.
Sribenja Semmeesook, Communication Consultant of Aziam Burson-Marsteller, the public relations agency for Phuket Air, told the Gazette this evening that Phuket Air board members met today with the Thai Department of Aviation to try to resolve the problems and resume service as quickly as possible.
“The reason they suspended the [Bangkok-Amsterdam] service is still not clear, whether it was because of the emergency lighting or because the pilot did not have the required medical certificate, or both,” K. Sribenja said.
“There was no need to order the suspension because of the problem with the emergency lighting. It was not a major problem. Only one of the emergency lights [in a series] was not working, and we have fixed that already.
“Regarding our Filipino pilot, I think it was a misunderstanding between him and the Dutch civil aviation authorities. We are clarifying this with the Dutch [authorities] now,” she said.
K. Sribenja explained that the problem seemed to be that the pilot had a current medical certificate from the Philippines but that the Dutch civil aviation authorities did not accept it as comprehensive enough.
“We are clearing this now, but we need a few days because we have to [conduct a conversation] between three countries: the Netherlands, the Philippines and Thailand,” she said.
“I think we will receive permission to [resume the service] soon,” she added. “I think we will be able to clear everything tomorrow on what is required and what has been misunderstood.”
During the suspension, Phuket Air passengers with tickets for the Bangkok-Amsterdam service are being transfered to Thai Airways International and Singapore Airlines flights.
og et lite tilsvar fra selskapet i dag..
Thursday, May 5, 2005
Phuket Air apologizes for latest problem
BANGKOK: Troubled no-frills airline Phuket Air yesterday apologized to passengers delayed by the recent decision by the Netherlands Department of Civil Aviation (NDCA) to bar the airline from landing at Amsterdam.
The NDCA banned the airline after discovering that an emergency floor light on an aircraft that landed at Amsterdam’s Schiphol Airport was inoperative and discovering that the medical certificate of one of the pilots had expired.
In the statement, Capt Chawanit Chiamcharoenvut, Executive Vice President of Phuket Air, said, “Phuket Air apologizes for any inconvenience caused to passengers. We are now actively working to transfer passengers to other airlines that serve Amsterdam. We will also provide refunds to those who cancel their Phuket Air flight.
“We have arranged for food and accommodations for the remaining passengers who are waiting for the next available flights.”
Commenting on the NDCA’s reasons for the ban, Capt Chawanit commented, “[The lights] became inoperative during the flight. They could have been easily fixed in Amsterdam before the aircraft departed for Bangkok.”
As to the pilot’s medical certificate, Capt Chawanit stated that although international commercial pilots’ regulations specify a 12-month medical certificate for pilots – which the unnamed Filipino pilot had from the Philippines Civil Aviation Authority – NDCA regulations insist on six-month certificates.
“Therefore,” said Capt Chawanit, “the NDCA did not consider the pilot’s medical certificate to be valid.
“Phuket Air is now working with the Thai DCA, the Philippines Civil Aviation Authority and NDCA to confirm the validity of the pilots medical certificate and rectify the situation as soon as possible.
“We will advise all concerned parties once this process is concluded.”
A brief statement on the website of Amsterdam Airport Schiphol (www.schiphol.nl) reads: “There will be no Phuket Air flights to and from Schiphol until further notice. For more information, please contact your tour operator or call Phuket Air.”
